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Take care! Water in Kadjar's doors!
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6 posts in this topic

Take care!

I had installed by Renault the module for auto folding mirrors. It is in the drivers door, some cables, a fuse and a relay.

The relay is attached to the door using.... velcro. After a while I heard some kind of noise in the door. When I get to another service to install the aftermarket windows one touch closer/opener (or what the hell it is its name) they found the Renault's relay just laying on the bottom of the door (inside it). So they get it and attached somewhere using isolating band.

Last week it rained a lot and I left the car in front of the house. When I intended to use it I saw the mirrors were stuck in the closed position. I went to Renault and they found the relay full with water. Of course it was a short-circuit and the fuse was blown.

They said this is not covered by the warranty because I used the after market module and also I lost the warranty for all the electrical system of the car. I explained that their relay was already separated from their velcro band and it is not normal to have electrical parts in a door where water is about 1 cm. They stick with their opinion and gave me another examples were customers lost their warranty: changed the horn with another one from Renault Laguna or changed the antenna with the shark fin.

So, be aware: take care about warranty and take care about water in your doors!

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2 hours ago, Buder said:

Take care!

I had installed by Renault the module for auto folding mirrors. It is in the drivers door, some cables, a fuse and a relay.

 

If you use Renault module with Renault part number fitted by Renault garage there is no excuse to break warranty. If Renault-Nissan Romania said so then you shoud remind them to warranty obligations with nice letter from lawyer. If your dealership said so, well I beleive that regional Office will have different oppinion when they received nice polite letter.

Otherwise there is no sense to buy original add-on parts and fitted them by authorised garage. 

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Dear robertp,

:) If I remember correctly you also made some improvements using aftermarket modules. I did the same. I had the Renault module for auto folding mirrors and the Chinese module for close/open windows. They said the Chinese module void the warranty even though the water in that door wasn't the result of the Chinese module. More than that, in water were both the Renault module (in short circuit) and the Chinese module working well.

What I intended to say:

1. If you install after market parts take care because Renault is not happy with that.

2. When is raining you will have water in your doors so be sure your electrical modules placed there will be OK.

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I am still waiting for an answer from Renault (I wrote to them in November asking them why a flooded door is not under warranty.) The first answer from the mechanic was: "if you park somewhere were the rain can fall on the car than you have to check from time to time if the interior of the doors are not flooded. You come to Renault service and we take down the door panels and check. It will take 2 or 3 hours."

I am wondering: in UK you get the same advice? In UK is not raining at all? :D

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