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      WE Have Moved To www.renaultkadjarforum.com   06/11/2018

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Found 2 results

  1. I purchased my new Kadjar in July 2017. It was first registered in December 2016 so it had been lying in the showroom for 6 months after registration. I purchased a 3 year service plan to complement the 4 year warranty. I decided to have my car serviced locally at a different franchised dealership from the One where the purchase was made and went and registered with them. I received notification from the servicing dealership requesting that I book my first service to coincide with the registration anniversary. I turned up as arranged at the stipulated time but the dealership refused to service the vehicle because the service plan was not registered on their 'system'. I was very angry in fact it would be fair to say that steam was coming out of my ears particularly as I had produced written proof of the purchase of the service plan. After much hassle and phone calls I have now established that Renault employed another company to register these service plans on these 'systems' but are running with a backlog of at least 5 months. Beware any Kadgar owner who purchased a pre reg car at the same time as purchasing a service plan. You may have difficulty getting your car serviced within the 12 months from first registration that is required to meet the terms of your warranty. I will post a follow up to this post once I have full details of what has gone wrong but this is just to warn any owners out there who might find themselves in the same position.
  2. I have had to stay awake all night as my car alarm keeps going off. I rang the RAC, it's Motability, and the alarm would not go off while he was there. As we were going to bed it started again. We live in a close of 6 bungalows for disabled people any it would have been horrendous for them if it had kept going so I was ready to go out and turn it off with the key. I looked through instruction books about disabling the alarm but I could find nothing that would help me. Is this common and does anyone have any advice.